Thursday
Mar312011

A day in the life of...

A day in the life of...

A day in the life of... is a tool to describe the life of a consumer or customer in order to identify opportunities to add value, or moments to connect with him.
Philosophy

When you step in the shoes of your customer, you see things differently: this new perspective opens up new opportunities to connect with him.

Explanation

Through describing a day in the life of your customer step by step you will get a feeling of what their world feels like.

Result

Your team will spot opportunities and generate ideas for new products and services that truly add value.