Tuesday
May102011

Marieke v/d Groenendaal

You and your customers are the most important persons in the world

Background

The first nine years of my career I started at telecommunications company KPN, and worked in several areas of expertise (sales, product development and project management). I started focusing on organisational changes (for example: customer centric innovations or organisation transformations) in non-profit organisations (government, residential cooperatives, education and healthcare) as an implementation consultant in Europe and Africa. At SunIdee I have been solving complex matters into great innovation solutions.

Passion

I am passionate about creating an environment of trust in which people find each other in dialog. In this environment I stimulate people and organizations to think positive. With small steps for improvement I like to help companies. I achieve positive results with clear goals, ambition, laughter and enthusiasm. One of my passions is to make a cartoon of the wonders of transitions.

Expertise

As an innovation expert in service driven innovation, I enjoy working on projects that strive to make companies more customer-centric. Different angles of incidence inspire my way of out of the box thinking. My experience is to facilitate creative workshops and to be a sparing partner of innovation, organization, behavior and culture issues.


Themes I love working on